Artificial Intelligence has the potential to completely transform work and society. Some job positions may be fully automated, while others will be augmented, and still, other new jobs will develop around the AI field. Organizations that are able to best reap the benefits of AI must develop a cognitive strategy for implementing the new technology. Transparency is essential for firms to address the potential challenges of AI, and governments should assume some responsibility to help mitigate the potential negative side effects, such as job loss, inequality, or fake news, that can come from AI adoption.
About the Author
Thomas H. Davenport is the President’s Distinguished Professor in Information Technology and Management at Babson College and the author of over twenty books. He is a Fellow of the MIT Initiative on the Digital Economy and a Senior Advisor to Deloitte Analytics. He is also the co-founder of the International Institute for Analytics.
Davenport’s work has previously appeared in The Wall Street Journal, Harvard Business Review, InformationWeek, the Financial Times, and Forbes. He was named one of the world’s Top 25 Consultants by Consulting magazine in 2003 and was listed by Poets and Quants and Fortune Magazine as one of the world's Top 50 Business School Professors in 2012.