Susan Scott

About the author

Susan Scott runs the consulting practice Fierce Conversations Inc. She founded Fierce in 2001 after 10,000 hours of conversations with executives and CEO think tanks. Fierce Inc. is committed to corporate, individual, and large-scale transformation models through principles of better conversation. It emphasizes creating authentic and rewarding connections with employees and customers. She is two-time best-selling author of Fierce Conversations and Fierce Leadership.