About the author
Noah Fleming is an author, speaker, strategic marketing expert, and president of Fleming Consulting & Company. Fleming had worked with billion-dollar companies, showing how to find relevant leverage points to create lasting positive change. He’s coached and consulted thousands of business owners and is an expert blogger for Fast Company. He’s the author of Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving and The Customer Loyalty Loop.